Shipping Policy
What locations do you ship to?
Lucky for you!, Receive Free shipping for orders over $99.99. (United State Only) We package & ship orders to nearly every country across the globe but transit time will vary from location to location.
How long does an order take to arrive once shipped?
All Order Before 3:00pm Are Shipped The Same Day, And Orders After 3:00pm Are Shipped The Following Day.
Once your order has been placed, you'll first receive an order confirmation email followed by a shipment notification email with tracking once shipped.
Products from the same order are often shipped from different Locations. This does not affect your shipping cost but may require the order to be delivered in multiple packages and the shipping time may vary. You can also check the status of your order by logging into your Account.
Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order.
Will I receive a tracking number for my package?
Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.
What do I do if my order is lost in the mail?
If your order happens to get held at customs, lost in transit, or returned to us for any reason, The postal service is out of our control once your package leaves our warehouse. Please see our refund and return policy for when these might be applicable to shipping situations.
Are there any hidden customs fees or import taxes?
All prices on our webpage are displayed in USD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Extended Delays
In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.
